Shipping

Shipping

  • Delivery Process

    It takes approximately 1-2 business days for us to process your order. Orders placed on a weekend or holiday will be processed within the next 1-2 business days. Please note that all processing times may take longer due to a high volume of orders.

  • Order Status

    Once your order has been filled, you will receive a Shipping Notification email. This email will include your tracking number and a link to check order status. You can also go to your account page on our website to check order status.

  • Easy Returns

    We’ve made your shopping experience worry-free with a super easy return policy. If you're not completely satisfied with your purchase, you can return or exchange it within 30 days. For more details, please visit our Return Policy page.

  • Shipping Time

    While you are checking out, you'll see an estimated delivery date. Please refer to the table below for various shipping times to international destinations.

Shipping Time

  • Shipping Method
  • Shipping Time
  • Cost
  • Standard Shipping
  • 5-12 days
  • $7.99 USD
  • Expedited Shipping
  • 3-5 days
  • min. $15.99 USD

  • Additional Information

    Please note that US customers from Hawaii, Alaska, Puerto Rico, Guam, and the Virgin Islands will take 15-25 days for standard shipping and 10-13 days for expedited shipping.

    If you wish to ship to a PO BOX, the delivery time will be approx. 11 to 21 days, the policy applied to all countries. Therefore, we recommend you fill up your shipping address with specific places instead of a PO BOX to get your package in a desirable time.

    If you have filled in your address incorrectly, please contact customer service support@fanka.com immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

Still Have Questions?

Send us an email:

support@fanka.com

We will reply during:

Monday - Friday 11AM - 11PM AKDT

Saturday - Sunday 4PM - 6PM AKDT